IBS Passenger Service System Software for Jet Airways


Jet Airways plans to restart commercial operations in September 2022.


The Jalan-Kalrock Consortium has selected IBS Software, a Thiruvananthapuram technopark-based SaaS solutions for the global travel industry, as a technology partner to deliver capabilities in passenger service systems to Jet Airways, which plans to relaunch its commercial operations in September 2022.

The company said in a statement here that this selection will provide a range of technology platforms to support the relaunch of Jet Airways as a people-centric airline for the digital age.

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As a technology partner, IBS Software will deliver advanced passenger service systems (PSS) capabilities, including booking, inventory and revenue management, departure control system, loyalty management, as well as a next-generation website and mobile app designed to enhance the entire passenger and shopping experience. the.

Jet Airways said it comes back determined to take technology, services and customer experience to a new level.

“In IBS Software, we have found an ideal partner with the experience and expertise needed to deliver the technology platforms and collaboration that will help us deliver on our promise to bring back an even better Jet Airways to those eagerly awaiting to the relaunch as we enter an exciting new era for the airline,” said Sanjiv Kapoor, Chief Executive Officer of Jet Airways.

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Anand Krishnan, CEO of IBS Software, said Jet Airways is one of India’s most beloved airlines and it is an absolute privilege to play a part in its highly anticipated relaunch.

“Jet Airways is committed to putting technology at the heart of all its operations, and we are excited to partner with their visionary team to continue to change the face of the aviation experience in India and beyond,” he said.

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